Virtual Call Center Representative WFH

Fast track your Career while working from the comfort and convenience of your home.

TSD Global is accepting applications for Work From Home Call Center Representatives.

The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!

We also have a monthly stipend incurred by internet services and other utilities.

Competitive hourly wages and up to an additional $350 bi-weekly in commission potential
Two base hourly pay raises during the first year of employment
Paid Virtual Training
Advancement opportunities in virtual leadership, training, quality, and workforce management roles
401k Plan
Medical, Dental, and Vision Insurance after only 90 days for Full Time
$22 monthly internet stipend for those who qualify

Contact existing customers on behalf of North America's Leading Audio Entertainment Company.

Upgrade or resubscribe their services utilizing state-of-the-art technology and client relationship management systems

Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.
Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives
Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.
Adhere to operational processes, PCI compliance, client standards, and program standards.

Must be a Texas, North Carolina, Tennessee, South Carolina, Indiana, Iowa or West Virginia Resident

Private and secure workspace at home free from background noise or distractions
Sales, Call Center, Lead Generation, Collections, Upselling, Retail Sales, + Customer Service Experience are highly preferred
Professional vocabulary
Excellent communication skills both oral and written
Assertive, quick thinking
Excellent schedule adherence and attendance
Prior work-from-home call center experience is a plus!
Good computer skills

Must provide your own Computer or Laptop
Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
Windows 10 Desktop or laptop current on all security updates
High-quality noise-canceling wired USB headset
Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
Webcam
Free space – 5 GB
Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better
RAM Required – 8 GB
Anti-Virus – Full versions of Windows Defender or Essentials

TSD Global is now part of Movate Inc, www.movate.com