TSD Global News & Blog

insights for the modern leader

Management | Outsourcing | Technology

POSTED BY TSD GLOBAL  |   October 16, 2017

The Rise Of The Omni-Channel Customer Experience

CATEGORY: BPO

Today’s customers don’t care where your business is located. To them, it’s on the other end of their mobile device or telephone line, or computer, or even a physical location. To be where your customers are, your customer service should recognize that those customers are in charge. That’s why many companies are developing an omni-channel […]

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POSTED BY TSD GLOBAL  |   October 13, 2017

Major Restaurant Chain Case Study

CATEGORY: Off Premise Restaurant Support

Restaurant App Case Study

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POSTED BY TSD GLOBAL  |   October 10, 2017

Major US Bank Credit Card Acquisition Case Study

CATEGORY: BPO

Credit Card Acquisition Case Study

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POSTED BY TSD GLOBAL  |   October 9, 2017

Major US Bank Customer Service Case Study

CATEGORY: BPO

Major US Bank Customer Service Case Study

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POSTED BY TSD GLOBAL  |   October 6, 2017

What You Need To Know About Security When Outsourcing

CATEGORY: BPO

Customer Experience Outsourcing Information Security and Protection There are few greater challenges to businesses today than data security. From customer data to proprietary internal information, the responsibility for ensuring its safety and protection becomes a collaborative effort among all businesses involved in deep strategic relationships. Since our founding in 1989, TSD Global has been laser […]

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POSTED BY TSD GLOBAL  |   October 2, 2017

TSD Global Making A Positive Impact in the Philippines

CATEGORY: Uncategorized

TSD Global Making A Positive Impact in the Philippines For Immediate Release Contact: Nick Tubis, Chief Marketing Officer nick.tubis@tsdglobal.com INDIANAPOLIS – October 2nd, 2017 – TSD Global LLC has enthusiastically supported the local Manila community with contributions such as school supplies and food as part of its presence there over the past 10 years. TSD […]

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